Certificate in Supervision

THE CERTIFICATE IN SUPERVISION will help current or aspiring supervisors within your organization develop the practical management skills to influence frontline employees to perform at their highest level. The six-day curriculum certified by the College of Business Administration of the University of Nebraska at Omaha provides an endorsement of professional growth.

	Give your supervisors the tools they need to be effective, flexible managers.
	Prepare younger managers to move up to greater roles of responsibility.
	Facilitate organizational change by strengthening skills and competencies of your managers.
	Highly participative workshops help your supervisors practice and develop skills they can apply immediately in the workplace.

Certificate Program

Complete the six days of workshops described below and earn the Certificate in Supervision from the University of Nebraska at Omaha.
Fee: $1,800 YOU SAVE$$  These workshops taken individually would cost $2,875.*

The Certificate in Supervision program is an NBDC Perfect Fit custom training program. Your organization will choose the times, dates and location ... at your company or in our classrooms at UNO's College of Business Administration, Mammel Hall. To preserve the integrity of the Certificate, we will not change sessions or sequence of delivery but content of workshops may be adjusted to address needs of your organization.

Coaching for Improved Performance
Coaching Job Skills (8:30 - Noon) Learn a process of observation, analysis and communication that will help team members do their current jobs with increased competency as well as broaden skill sets.	Developing and Coaching Others (12:30 - 4) Learn how to positively influence the learning process of others and how to use coaching moments to change undesired behavior and improve performance.
Resolving conflict in the workplacE
Resolving Conflict in the Workplace (8:30 - 4) Workplace conflicts are unavoidable; the key is to control and reduce their effect on business. By keeping the team focused on performance and minimizing the effects of inevitable conflicts, supervisors, team leaders and managers can greatly improve their teams productivity and effectiveness. Resolving Conflicts helps managers develop skills to identify the source of team member conflicts. Using effective communication and management techniques, managers can help individuals see the situation from another point of view and move beyond the conflict. Managers will also learn about the positive and negative aspects of conflict and how some conflict can be beneficial.
Achieving Communication Effectiveness
Achieving Communication Effectiveness (8:30 - 4) Learn core communication skills that are highly effective in all types of communication but particularly in one-on-one conversations. You will learn how to apply these skills to your workplace situation and evaluate how well they work.
Systematic Approach to Measuring Performance
Developing Performance Goals and Standards (8:30 - Noon) Learn the SMART (Specific, Measurable, Attainable, Results-oriented, Time-framed) approach to consistent performance improvement.	Providing Performance Feedback (12:30 - 4) Learn the skills required to implement a systematic, fact-based approach to performance improvement through quality feedback.
Influencing and Motivating Others
Improving Work Habits (8:30 - Noon) Learn how to recognize and address poor work habits, even those of successful, productive team members.	Motivating Team Members (12:30 - 4) Learn a four-stage plan to motivate and influence employees to do their best. Create a high performance workplace through feedback, coaching and on-the-job development.
Supporting and Delegating to Empower Others
Supporting Change (8:30 - Noon) Learn how to successfully lead your team members through times of transition and organizational change.	Delegating (12:30 - 4) Learn how to delegate effectively by identifying and nurturing the talents and strengths of your employees.

For more information CONTACT

Harold Sargus, 402-554-4088 or email hsargus@unomaha.edu